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Employee Assistance Program (EAP)

No matter where you are on your journey, there are times when a little help can go a long way.


From checking off daily tasks to working on more complex issues, your EAP program offers a variety of resources, tools and services to you and your household members.

Key Features

  • Provided at no cost
  • Up to 5 counseling sessions: in-person, by phone or video, or via chat
  • Unlimited help from work-life specialists to get personalized referrals and expert guidance
  • Confidential service provided by a third party, Magellan
  • Available 24/7/365
  • Online resources through
  • Monthly webinars with different topics each month

Core Services

  • Counseling — Support for challenges such as stress, anxiety, grief, relationship concerns and more.
  • Coaching — Work with your dedicated coach to define goals and create a plan for issues including handling work stress, parenting, weight loss, not getting enough sleep and more.
  • Online programs — Self-guided, interactive programs help improve your emotional wellbeing for issues like depression, anxiety and improving sleep.
  • Work-life Services — Expert guidance and personalized referrals to service providers including childcare, adult care, education, home improvement, consumer information, emergency preparedness and more!


All U.S. Nestlé employees, spouses/domestic partners and dependent children.

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Meet with a counselor by text message, phone, chat or video conference. Use your EAP benefit with BetterHelp sessions.

Contact Information

Magellan: 1-800-327-6678
Through the CareFirst Customer Service line: 1-833-502-9928 and select option #2.